Contact & support

Talk to us.

One email address for everything. We answer every legitimate inquiry within two business days. Errata and account-access issues are handled the same day they arrive.

support@44protocol.com

Response within 2 business days · Errata same day

Routing

What to put in your subject line.

All mail goes to the same inbox, but a clear subject helps us route to the right person faster.

Catalog corrections

Found a dose figure, citation, or interaction note you believe is wrong? Send us the compound name and the source you think we should be using. We treat catalog errata as P0.

support@44protocol.com →

Account & billing

Trouble with your subscription, refund eligibility, deleting your account, or recovering access? Write from the email address on your account.

support@44protocol.com →

Bug reports

Something broken in the app? Send your browser, OS, and the page or action that triggered the issue. Screenshots welcome.

support@44protocol.com →

Press & partnerships

Media inquiry, clinic partnership, research collaboration, or institutional licensing question? Tell us what you have in mind.

support@44protocol.com →

Privacy & legal

Data deletion request, privacy question, DMCA, or legal notice? Include "Privacy" or "Legal" in your subject line so it routes correctly.

support@44protocol.com →
What we are not

We can’t do these things, no matter how nicely you ask.

  • We don’t prescribe, dispense, source, ship, or sell any compound.
  • We can’t recommend a specific protocol for a specific person — that’s your physician’s job.
  • We can’t advise on the legality of obtaining or using any compound in your jurisdiction.
  • We can’t share another user’s data, ever.
Entity

Who you’re writing to.

44 Protocol is operated by Stoneveil Holdings LLC, a registered Arizona company headquartered in Phoenix. Mail addressed to the support email reaches the operating team directly.